BigHorn Security will be the alarm first responder for alarms of clients wishing to have this service.
Upon arrival a thorough external site patrol is carried out. Where intrusion has occurred RCMP and client are notified, and our guard will remain on site to provide security coverage and note any further suspicious activity.
If the client provides BigHorn Security with keys and alarm code for the alarm system the guard will enter the premises, disarm the alarm and check the interior. If the security guard finds signs of insecurities then the emergency contact will be made aware of the problem.
However, if there was no indication of a break in, our guard would still enter the premises and establish the cause of the alarm activation. A report is written and left on site and an alarm reset is carried out. The premises will be secured on departure.
Customers may prefer using their own key holders to attend alarm activations. By using BigHorn Security as support clients do not place their own people at risk.